You will see right there in there the result if you own a refurbished Galaxy Note 4. It will tell you if your Galaxy Note 4 is still untouched by saying that it’s original. Tap that 3 horizontal square buttons on the top-right side of Phone INFO app. Open your Google Play app and download Phone INFO ★Samsung★.Ģ. Go to your App drawer and tap to open your Phone INFO app.ģ. Check first the value of “KNOX Warranty Void” value. Untouched Samsung KNOX value should be 0x0 otherwise your device must have been tampered.Ĥ. Steps to check if you’re owning a refurbished Galaxy Note 4ġ. To verify that you own a refurbished Galaxy Note 4 we need to check the value of KNOX counter. Having these bits of information, I am guessing now that you already have an idea where we’re heading. By default the value of KNOX counter is 0x0 – this is the value of a new device. This KNOX counter will be flagged or tripped from it’s original value 0x0 to 0x1 if the device has been tampered or rooted. Samsung can now verify immediately if your Galaxy Note 4’s warranty is already void by quickly checking the KNOX Warranty Void value. It also helps Samsung after-sale and service centers to verify the warranty condition of your phone. This secured bootloader came from the recent Samsung firmware updates but not all Samsung devices got this update. KNOX counter is a good way as well to check if you are owning a refurbished Galaxy Note 4. You can read more about the technical details of KNOX here. KNOX in a nutshell is only focused on the security of your device – both hardware and software.
#How to check galaxy note version android
But if you want or have plans otherwise then welcome to the world of warranty voiders.Īccording to Samsung, KNOX security will be included starting Android 4.3 software updates.
If you have no plans at all to gain superuser level access or root your device then you should not worry about KNOX counter at all. Sometimes they will serve as replacement for users who’ve lost their Galaxy Note 4 as part of the carrier’s Insurance policies (like Globe Telecoms here in PH). In some cases these refurbished Galaxy Note 4 will be sold in cheaper price. That same device will now be categorized as refurbished Galaxy Note 4 and will be offered to other users in some ways. This defective unit will be fixed and retested by Samsung’s certified factory. Of course, that user should and deserve a new unit then the defective one will now be queued for fixing. Let’s say his camera’s autofocus is not working so he goes back to Samsung’s service center to have it replaced. Imagine someone who bought one Samsung Galaxy Note 4 and then within the warranty period he noticed something wrong with his device. Also, we will be using Samsung Galaxy Note 4 to describe everything. We tried to define them as comprehensible as possible for everyone to understand. We will be using some key words along this article and these will cited more than once. Let’s clarify some of the technical terms that we will be using within this article. Actually, I was in search of unlocked Samsung Galaxy Note 4 and found it this page.īefore we start discussing how you can check if you are holding a refurbished Galaxy Note 4 or not. And selling refurbished Galaxy Note 4 is not far from this reality. It’s really an amazing Android phone and I wouldn’t be surprise if some people will use this opportunity for their own advantages. We will be using Samsung Galaxy Note 4 as an example in this article.Ī couple of days ago, I finally got my own Samsung Galaxy Note 4 and unboxed it. We need to take extra precautions especially when we’re giving away our money to them for something we want. It’s true, nowadays you can’t really “just” rely when someone offers you to buy something from them. We were asked this question from one of our Facebook group – “ How can someone check if what you’re getting is a refurbished Galaxy Note 4 and not a tampered Samsung device?“. Steps to check if you’re owning a refurbished Galaxy Note 4Īre you sure you are not getting a refurbished Galaxy Note 4?.Are you sure you are not getting a refurbished Galaxy Note 4?.
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